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FAQS

  • DO YOU ALLOW OUTSIDE FOOD OR DRINKS?
    Yes, you may have outside food and beverages, however, you are not permitted to sell alcohol without a special ATC permit. We also provide the option of full catering and drink services, if you choose. Ask about add-on options.
  • WHAT ARE THE DIFFERENCES BETWEEN EACH PACKAGE?
  • AM I ALLOWED TO BOOK MY OWN SECURITY?
    No, you are not allowed to book your own security. Security is required for all evening events after 6pm.
  • WHAT IS THE RETAINER FEE?
    The retainer fee is a non-refundable downpayment required along with a signed contract. Below is the minimum retainer required for each package. DIY- $250 Deluxe- $450 Exclusive- $650 Soiree Special- 20% The retainer fee is applied toward your overall balance.
  • DO YOU ALLOW PARTIES UNTIL 2AM?
    Yes, we do allow adult (21+) parties until 2 am on Fridays and Saturday, however, we do require you to book security and after hour fee of $150 is required.
  • HOW MANY PEOPLE DOES THE VENUE HOLD?
    Our venue hold up to 60 guests with 50 guests seated. All advertised packages include seating for 50 guests. Additional fees may apply for additional seating.
  • CAN I (OR VENDORS) COME IN EARLY TO SET UP?
    No, we book multiple events in one day, no one can come in early to set up or drop equipment. The time you have rented is the time you have to set up, have your event and clean up after. Please make sure your vendors know to pick up their equipment no later then your end time. For example, if you book 10-5, you can set up for 2-3 hours, party for 3-4 hours and clean up for 1 hour. Everything must be out by 5pm. Please get with your decorator before booking.
  • WHAT IS REQUIRED TO BOOK?
    We require a non-refundable retainer fee, and signed contract to secure your date. We accept a variety of payment options including cash, credit or debit, Apple pay, Paypal or Affirm. Depending on the package, we require a non-refundable retainer fee to hold your date and is deducted from your overall balance. If you choose to use Affirm, Paypal, or Apple pay, it will be the full price through the website. You can choose to split into three payments by completing event questionnaire and waiting for separate invoice for the retainer.
  • WHAT IS YOUR REFUND AND CANCELLATION POLICY?
    We do not under any circumstances issue a refund, but we do allow you to transfer that balance to another service or date with an advance notice of at least 60 days, if available. Credit good for up to 1 year. Retainer is required to hold the new date.
  • HOW DO I KNOW IF MY DATE IS AVAILABLE?
    You may contact us via phone or text at 337.294.2299. We allow two bookings per day on Saturday. You are allowed to book before 5pm for the afternoon slot or after 6p for the evening slots. You may also book the full day.
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